With CARE you can build a tree structure that represents the structure of your company.  At any level of the structure, you can add tasks to be performed and define service intervals for each of them. If you have replaceable parts, you can attach them to the structure and define replacement intervals.

In addition, you can define user groups which typically reflects which parts of your organization they are responsible for and later you can add real users and define to which user groups they belong.

In this way, you have a complete picture of what needs to be done and who needs to do it.

At any level of your CARE structure, you can monitor how each of the parts of your organization is performing. 

This means that an appointed manager for some part of the organization (in the screen shot at the left, the manager of the toilets) can monitor in one window, how the immediate status is. What is overdue and what is upcoming. In addition, he will in the same window have an overview of any problem reports raised by the employee (in the screen shot at the left, a door was noted to be broken).

Another manager at a higher level will have the same view, but it will also inlude status for all his sub levels. In the screen job at the left, he can find the same problem report about the broken door from the toilets, but in addition, this higher level will notice that the moving of the lawn and the washing of the flag is overdue.

This gives transparency and accountability and an opportunity to act.

As soon as the task has been done in the field, by the operator and registered by his mobile phone, the to-do list is updated at the desk of the manager without delay. In addition, the task performed is logged in the history list which contains all types of incidents related to the flag. 

Each log in the History list can be opened, so that you can read comments from the operator or view any photos he attached to the task performed. In the example above, the operator choose to write that the flag still looked good, but a photo of the flag would also have been an option.

The history list is also a tool for any given manager to report what has been done in his area to upper-level managers or off-site managers.

Simply click the big plus sign, select the reporting period and hit the PDF button, and you will have a report that you can send to anybody in PDF.

The Vital Data, or the so-called digital to-do list have a similar reporting tool, which allows you to give your manager a report on upcoming tasks under your responsibility.

You might have already noticed the red triangle present in nearly all screens. This is a button that allows you to file a problem report. This is mainly used by the operators in the field, if the notice something out of the ordinary that needs to be dealt with.

It could be that the Flag was missing one day, or a broken toilet door or any other problem.

A problem report can be thought of as an unforeseen task with a high priority, and is therefore always presented at the top of any to-do list shown by CARE.

Problem reports can be opened and text can be added, perhaps to document progress of the problem, and at the end, once the problem is solved, it can be closed.

Problem reports are also tracked in the History list.

You create a new account  at https://care.raketten.net and sign up to your free account same place.